Privacy Policy

We may collect information that you provide directly, including:

• Your name and email address
• Your WhatsApp number, if you choose to provide it
• Your date of birth, if you choose to provide it
• Your assessment answers
• Your calculated assessment scores and reflective patterns
• Your communication and marketing preferences
• Information you send when contacting us

We may also collect basic technical information needed to operate and protect the website, such as browser type, device information, IP address, and security logs.

We may use your information to:

• Process your assessment
• Calculate and provide your reflective result
• Respond to your enquiries
• Contact you about your assessment or requested services
• Operate, protect, and improve the website
• Maintain appropriate records
• Send educational updates or offers when you have given separate permission

Assessment participation does not automatically subscribe you to marketing.

The Heal2Lead assessment uses your answers to calculate reflective pattern scores. These results are intended to support personal awareness and self-reflection.

Assessment results are not medical or psychological diagnoses and should not be treated as confirmed facts about your mental health, subconscious mind, personality, or future.

We may use trusted technology and service providers to help us operate the website, store submissions, maintain security, and communicate with you.

These providers may process information only to perform services on our behalf. We do not sell your personal information.

We may disclose information when reasonably necessary to protect our website, users, rights, or comply with valid obligations.

Because online service providers may operate from different locations, information may be processed or stored in locations other than your own. We take reasonable steps to work with providers that maintain appropriate privacy and security measures.

Marketing communication is optional.

If you choose to receive updates, you may unsubscribe at any time by using the unsubscribe option in a message or contacting us at sabeeka@heal2lead.academy.

Withdrawing marketing permission will not affect your ability to complete the assessment.

We retain personal information only for as long as reasonably necessary to:

• Provide the assessment and requested follow-up
• Maintain appropriate consent and communication records
• Protect the website and prevent misuse
• Fulfil legitimate operational obligations

When information is no longer reasonably required, we may securely delete or anonymize it.

Depending on where you live, you may have rights concerning your personal information.

You may contact us to request:

• Access to your information
• Correction of inaccurate information
• Deletion of your information
• Withdrawal of consent
• Removal from marketing communication

We may need to verify your identity before completing certain requests.

The website may use essential technology needed for security, authentication, forms, and basic website operation.

If non-essential analytics or advertising technologies are introduced, appropriate information and choices will be provided.

We use reasonable administrative and technical safeguards to protect personal information. However, no online service can guarantee complete security.

The website and assessment are intended for adults aged 18 and above. We do not intentionally collect assessment information from children.

We may update this Privacy Policy when our website or practices change. The latest version will be displayed on this page with an updated effective date.

For privacy questions or requests, contact:

Heal2Lead Academy
sabeeka@heal2lead.academy